If you move, you should be able to transfer your plan to a funeral director near your new home. However, there may be additional costs depending on local prices. Please refer to the Terms and Conditions for details or speak to a member of the team.

Yes. Please mention this at time of application, we will need the name, address and year of birth of the person to be covered but we will send all correspondence to you.

If you change your mind within the first 30 days of taking out your plan, you can receive a full refund. If you cancel the plan after the first 30 days then you can receive a full refund of the original amount paid minus the management fee.

Anyone aged 18 or over can purchase a funeral plan and there are no medical or health questions to answer.

Funeral pre-payment plans are provided by Ecclesiastical Planning Services which is part of the Ecclesiastical group. Ecclesiastical has been protecting people, property and funds since 1887 and Ecclesiastical Planning Services is a registered provider of the Funeral Planning Authority and adheres to its Code of Practice and high professional standards. Every penny of the full value of every plan (excluding the initial management fee) is held securely and ring-fenced to pay for your funeral.

Each plan usually includes a contribution towards other expenses, such as crematorium or cemetery fees, doctor’s fees for a cremation certificate and minister’s or church fees – these fees are known as ‘disbursements’. This is intended to cover most of the usual disbursements, but please note that they are outside of our control and cannot be guaranteed.
The amount included for disbursements will be stated on your funeral plan certificate and will be increased annually in line with Retail Prices Index. You can include a larger, or smaller, contribution towards disbursements if you wish – please ask if you need advice on this point.

Yes, there are a range of options, please ask for details. You may pay for your funeral plan over 1, 2, 3, 4, or 5 years. There is an additional cost for paying by instalments over 2, 3, 4, or 5 years. This additional cost is held within the plan and used for the funeral when the time comes. If your funeral plan is needed before you have completed your instalments, the money paid into your plan so far will be used as a contribution towards your funeral.

The plan is guaranteed to cover the funeral director’s costs listed in the plan details as long as your requirements don’t change and we carry out your funeral. The plan can also include an allowance towards third party costs such as the fees for cremation or burial, medical fees and payment to a minister or officiant. These costs are outside of our control. Please refer to the Terms and Conditions for more information.

We recommend that you take out travel insurance when you go on holiday, especially if you travel abroad, which usually covers bringing you back home if necessary. Alternatively we can quote for the extra cost involved.